Terms & Conditions
Introduction
Welcome to Plexoid ("we," "our," or "us"). These Terms and Conditions (“Terms”) govern your access to and use of our software-as-a-service platform (the "Service"), which provides an all-in-one solution for business management, CRM, finance, project management, etc
By using or accessing the Service, you agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
Account Registration
To use our Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
License to Use the Service
Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes, in accordance with these Terms. This license does not allow you to sublicense, distribute, sell, or otherwise make the Service available to any third party.
Service Subscription and Payment
Subscription Plans: We offer various subscription plans for the Service. You agree to pay the applicable subscription fees for the plan you select. All fees are non-refundable unless otherwise stated in these Terms or as required by applicable law.
Payment Terms: Payments are due at the beginning of each billing cycle. You agree to provide accurate payment information and to notify us of any changes to your payment details. We may suspend or terminate your access to the Service if your payment is not received.
Free Trials: We may offer free trials for certain features of the Service. If you do not cancel before the trial period ends, you will be charged for the selected plan.
User Responsibilities
You agree to:
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Use the Service in compliance with all applicable laws, regulations, and industry standards.
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Not engage in any activity that may harm, disrupt, or interfere with the operation of the Service.
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Not use the Service for any unlawful, fraudulent, or malicious purposes.
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Ensure that all users who access the Service through your account comply with these Terms.
Intellectual Property
The Service, including all software, content, design, graphics, and other materials provided by us, is owned by Plexoid or our licensors and is protected by intellectual property laws. You do not acquire any ownership rights by using the Service.
Data Security and Privacy
We are committed to protecting your data. By using the Service, you consent to the collection, storage, and processing of your data in accordance with our Privacy Policy, which is incorporated by reference into these Terms.
We take reasonable measures to secure your data, but you acknowledge that no system is completely secure and we cannot guarantee absolute protection against unauthorized access, loss, or alteration of your data.
Service Availability and Support
Availability: We strive to maintain the availability of the Service 24/7, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times.
Support: We offer customer support through [email, phone, or other channels]. Our support services are available according to the terms of your subscription plan
Term and Termination
Term: These Terms are effective until terminated by either you or us.
Termination by You: You may terminate your subscription at any time by following the process outlined in your account settings or by contacting customer support. Termination does not entitle you to a refund of any fees paid.
Termination by Us: We may suspend or terminate your access to the Service if you violate these Terms, fail to make payments, or engage in activities that harm our business or other users.
Effect of Termination: Upon termination, your access to the Service will be revoked, and you will no longer have access to any data or content stored in your account. You are responsible for exporting your data before termination.
Limitation of Liability
To the maximum extent permitted by law, Plexoid and its affiliates, employees, agents, or contractors shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to these Terms shall not exceed the fees paid by you for the Service in the 12 months immediately preceding the claim.
Indemnity
You agree to indemnify, defend, and hold harmless Plexoid, its affiliates, officers, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Service, violation of these Terms, or infringement of any third-party rights.
Modifications to the Service and Terms
We reserve the right to modify, update, or discontinue the Service, in whole or in part, at any time. We will notify you of any material changes to these Terms, and your continued use of the Service after such changes constitutes your acceptance of the new Terms.